{"id":225,"date":"2024-10-18T15:30:00","date_gmt":"2024-10-18T15:30:00","guid":{"rendered":""},"modified":"2026-08-07T17:56:28","modified_gmt":"2026-08-07T17:56:28","slug":"agencies-weigh-in-on-ai-marketing","status":"publish","type":"post","link":"https:\/\/artificialintelligencesummit.com\/blog\/p\/agencies-weigh-in-on-ai-marketing\/","title":{"rendered":"Agencies weigh in on AI marketing"},"content":{"rendered":"<div style=\"align-items:center;display:flex;flex-direction:column;gap:20px;justify-content:center;margin:0 auto 0 auto;padding-bottom:20px;padding-left:15px;padding-right:15px;padding-top:20px;\">\n<p style=\"color:var(--wt-text-on-background-color) !important;display:block;margin:0 auto 0 auto;text-align:center;width:300px;\"><b> In partnership with <\/b><\/p>\n<p><a href=\"https:\/\/writer.com\/engineering\/rag-tool\/?utm_source=beehiiv&amp;utm_medium=newsletter&amp;utm_campaign=rag-tool_Y9T7SIWWZP_ai_marketing_school&amp;_bhiiv=opp_0e4fda29-a539-4ddc-9317-3891d40ae10a_3b00bf9b&amp;bhcl_id=f4ad97c1-6877-4465-aaef-b341f85a3de1_SUBSCRIBER_ID\" rel=\"nofollow noopener noreferrer\" style=\"text-decoration: none; margin:0 auto 0 auto;width:300px;\" target=\"_blank\"><img decoding=\"async\" style=\"width:300px;\" src=\"https:\/\/s0tq60ke.modx.dev\/wp-content\/uploads\/2025\/09\/Writer_Logo_Wordmark.png\"><\/a><\/div>\n<div class=\"wp-block-group\">\n<div style=\"padding-left:15px;padding-right:15px;\">\n<div style=\"padding-bottom:20px;padding-left:0px;padding-right:0px;padding-top:20px;\"><img decoding=\"async\" alt=\"\" style=\"margin:0 auto 0 auto;width:100%;\" src=\"https:\/\/s0tq60ke.modx.dev\/wp-content\/uploads\/2025\/09\/AI_MARKETING_SCHOOL_HEADER.png\"><\/div>\n<\/div>\n<div>\n<p><span style=\"\"><b>Hello marketers<\/b><\/span><span style=\"\">. Welcome to AI Marketing School, where we dish out the latest and greatest in AI-powered marketing. <\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"\">In this week&#x2019;s issue:<\/span><\/p>\n<\/div>\n<div>\n<ol start=\"1\" style=\"color:var(--wt-text-on-background-color) !important;font-family:'Roboto',-apple-system,BlinkMacSystemFont,Tahoma,sans-serif;font-size:16px;line-height:24px;list-style-type:decimal;padding:0;\">\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>AI Marketing Update<\/b><\/span><span style=\"\">: Agencies give away their AI workflows<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>The Stack<\/b><\/span><span style=\"\">: GPT-o1 &#8211; what is it good for? <\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Consultant&#x2019;s Corner:<\/b><\/span><span style=\"\"> The perils of marketing AI products<\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n<div>\n<p><span style=\"\">Onwards! <\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"wp-block-group\">\n<div>\n<h4 style=\"margin: 0\"><span style=\"color:#222222;\">AI MARKETING UPDATE<\/span><\/h4>\n<\/div>\n<div>\n<h3 style=\"margin: 0\"><b>How agencies use AI<\/b><\/span><\/h3>\n<\/div>\n<div>\n<p><span style=\"color:#222222;\">Learning from examples is a great way to build and refine AI strategies. <\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"color:#222222;\">Agencies are busy integrating AI into their daily operations, and there are some fascinating workflows on offer. <\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"color:#222222;\">Let&#8217;s take a look at how some of the most innovative minds in marketing are putting AI to work:<\/span><\/p>\n<\/div>\n<div>\n<ol start=\"1\" style=\"color:var(--wt-text-on-background-color) !important;font-family:'Roboto',-apple-system,BlinkMacSystemFont,Tahoma,sans-serif;font-size:16px;line-height:24px;list-style-type:decimal;padding:0;\">\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"color:#222222;\"><b><a class=\"link\" href=\"https:\/\/www.billiondollarboy.com\/?utm_source=aimarketingschool.beehiiv.com&amp;utm_medium=referral&amp;utm_campaign=agencies-weigh-in-on-ai-marketing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\">Billion Dollar Boy<\/a><\/b><\/span><span style=\"color:#222222;\">: This influencer marketing agency set up Muse, an emerging tech arm that uses AI to visualize fictional characters blended with real-life influencers. They use tools like MidJourney to create concept images that help brand partners understand ideas more easily. &#8220;It&#8217;s all about communicating intangible ideas in our heads to brands on a screen,&#8221; explains Henry Crisp, a senior creative. (<\/span><span style=\"color:#222222;\"><a class=\"link\" href=\"https:\/\/www.creativeboom.com\/features\/special-report-how-design-agencies-are-using-ai-in-2024\/?utm_source=aimarketingschool.beehiiv.com&amp;utm_medium=referral&amp;utm_campaign=agencies-weigh-in-on-ai-marketing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\">Credit<\/a><\/span><span style=\"color:#222222;\">)<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"color:#222222;\"><b><a class=\"link\" href=\"https:\/\/www.gut.agency\/work?utm_source=aimarketingschool.beehiiv.com&amp;utm_medium=referral&amp;utm_campaign=agencies-weigh-in-on-ai-marketing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\">Gut<\/a><\/b><\/span><span style=\"color:#222222;\">: The agency is training a &#8220;promptless&#8221; AI tool to process and combine data sources, creating AI personas designed to model people in different life stages and backgrounds. Brands can solicit input and advice from these personas based on their target demographics. Christian Pierre, Chief Intelligence Officer, calls it &#8220;kind of like having a focus group on standby.&#8221; (<\/span><span style=\"color:#222222;\"><a class=\"link\" href=\"https:\/\/www.marketingbrew.com\/stories\/2024\/03\/12\/agencies-break-down-how-they-use-chatgpt-and-genAI?utm_source=aimarketingschool.beehiiv.com&amp;utm_medium=referral&amp;utm_campaign=agencies-weigh-in-on-ai-marketing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\">Credit<\/a><\/span><span style=\"color:#222222;\">)<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"color:#222222;\"><b><a class=\"link\" href=\"https:\/\/mischiefusa.com\/?utm_source=aimarketingschool.beehiiv.com&amp;utm_medium=referral&amp;utm_campaign=agencies-weigh-in-on-ai-marketing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\">Mischief @ No Fixed Address<\/a><\/b><\/span><span style=\"color:#222222;\">: This agency is using AI tools like Waldo and Jasper primarily for internal materials, such as imagery for decks, rather than for public-facing content. &#8220;We&#8217;re double-checking everything that we see,&#8221; says Darrin Patey, VP of Creative Technology, emphasizing their focus on maintaining quality control.<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"color:#222222;\"><a class=\"link\" href=\"https:\/\/www.interstateteam.com\/?utm_source=aimarketingschool.beehiiv.com&amp;utm_medium=referral&amp;utm_campaign=agencies-weigh-in-on-ai-marketing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\"><b>Interstate Creative Partners<\/b><\/a><\/span><span style=\"color:#222222;\">: AI has transformed its mockup process, allowing the team to generate imagery that fits specific aesthetics or briefs in seconds rather than hours. Matteo Di Iorio, Associate Partner, notes: &#8220;AI is a tool we value for its ability to bring to life hard-to-define ideas and use them in concepts we can reference for our work.&#8221;<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"color:#222222;\"><a class=\"link\" href=\"https:\/\/poppins.agency\/?utm_source=aimarketingschool.beehiiv.com&amp;utm_medium=referral&amp;utm_campaign=agencies-weigh-in-on-ai-marketing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\"><b>Poppins<\/b><\/a><\/span><span style=\"color:#222222;\">: The agency uses AI to visualize concepts for clients, particularly in situations where the client has the product but not the scene. They use Midjourney to generate 3D scenes for placing designs, from a hand holding a mobile phone to Brutalist architecture for car placements. Dan Sherratt, VP of Creative and Innovation, explains: &#8220;This speeds up our communication with clients to get projects off the ground.&#8221;<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"color:#222222;\"><a class=\"link\" href=\"https:\/\/wonderagency.co.uk\/?utm_source=aimarketingschool.beehiiv.com&amp;utm_medium=referral&amp;utm_campaign=agencies-weigh-in-on-ai-marketing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\"><b>Wonder<\/b><\/a><\/span><span style=\"color:#222222;\">: They&#8217;re using AI to unify tone of voice across collaborative work. Creative Director David Crease explains: &#8220;By simply passing this copy through ChatGPT, including a prompt like: &#8216;make this copy succinct, punchy and with the energy and tone of Tony Stark&#8217;&#x2019; we can create a unified output.&#8221; This approach helps maintain consistency in multi-author projects.<\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n<div>\n<p><span style=\"color:#222222;\">And this is just scratching the surface. Google Cloud recently compiled a massive list of <\/span><span style=\"color:#222222;\"><a class=\"link\" href=\"https:\/\/cloud.google.com\/transform\/101-real-world-generative-ai-use-cases-from-industry-leaders?utm_source=aimarketingschool.beehiiv.com&amp;utm_medium=referral&amp;utm_campaign=agencies-weigh-in-on-ai-marketing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\">185 real-world AI use cases<\/a><\/span><span style=\"color:#222222;\"> across numerous industries. All Google-related, of course, but nevertheless an impressive compilation. <\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"color:#222222;\">One thing that&#x2019;s clear from these examples is that while there&#8217;s no one-size-fits-all methodology or best workflow, the common thread is letting AI handle the grunt work and free up human creativity for higher-level thinking.<\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"wp-block-group\">\n<div>\n<h4 style=\"margin: 0\"><span style=\"\">THE STACK<\/span><\/h4>\n<\/div>\n<div>\n<h3 style=\"margin:0;\"><span style=\"\"><b>The art and science of mastering GPT-o1<\/b><\/span><\/h3>\n<\/div>\n<div>\n<p><span style=\"\">OpenAI&#x2019;s new GPT-o1 has already been out for a few weeks, but it&#x2019;s fair to say that many are scratching their heads about precisely when or how to use it. <\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"\">If you&#x2019;re not familiar, GPT-o1 is designed to &#x2018;think&#x2019; more deeply before responding. <\/span><\/p>\n<p><span style=\"\">Here&#x2019;s a brief summary of what it does:<\/span><\/p>\n<\/div>\n<div>\n<ol start=\"1\" style=\"color:var(--wt-text-on-background-color) !important;font-family:'Roboto',-apple-system,BlinkMacSystemFont,Tahoma,sans-serif;font-size:16px;line-height:24px;list-style-type:decimal;padding:0;\">\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Chain-of-thought reasoning<\/b><\/span><span style=\"\">: GPT-o1 breaks down complex problems into logical steps, showing its work along the way.<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Enhanced problem-solving<\/b><\/span><span style=\"\">: In testing, o1 outperformed expert humans on PhD-level science questions and solved 83% of International Mathematics Olympiad problems &#x2013; a massive improvement over GPT-4o&#8217;s 13% success rate.<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Two versions<\/b><\/span><span style=\"\">: o1-preview for complex tasks, o1-mini for quicker, simpler queries (but still more advanced than GPT-4o for certain problems).<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Increased cost<\/b><\/span><span style=\"\">: Approximately four times more expensive to use than GPT-4o due to its complex reasoning processes.<\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n<div>\n<p><span style=\"\">I tested GPT-o1 with a very tough task, asking it to <\/span><span style=\"\"><i>&#x201C;Ponder this <\/i><\/span><span style=\"\"><a class=\"link\" href=\"http:\/\/The%20secret?%20It's%20not%20about%20jumping%20on%20every%20new%20AI%20trend.%20It's%20about%20building%20an%20AI%20stack%20that%20works%20for%20you%20&#x2013;%20one%20that%20enhances%20your%20team's%20strengths%20and%20addresses%20your%20specific%20challenges.\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\"><i>study<\/i><\/a><\/span><span style=\"\"><i> on the Big Bang and posit how it conflicts with existing theories. Use multiple steps to analyze the text and conceive your arguments.&#x201D; <\/i><\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"\">The context: A <\/span><span style=\"\"><a class=\"link\" href=\"https:\/\/thedebrief.org\/time-to-rethink-the-big-bang-new-research-suggests-universal-expansion-may-not-be-what-it-seems\/?utm_source=aimarketingschool.beehiiv.com&amp;utm_medium=referral&amp;utm_campaign=agencies-weigh-in-on-ai-marketing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\">recent study<\/a><\/span><span style=\"\"> challenges the Big Bang as the leading theory of universal expansion.<\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"\">The thought process below reveals o1&#x2019;s ability to consider a complex task far more methodically than other LLMs. Being able to see the workings behind each stage is amazing &#x2014; it makes it easier to understand the AI&#x2019;s output and sparks new ideas for us to explore, too.<\/span><\/p>\n<\/div>\n<div style=\"padding-left:15px;padding-right:15px;\">\n<div style=\"padding-bottom:20px;padding-left:0px;padding-right:0px;padding-top:20px;\"><img decoding=\"async\" alt=\"\" style=\"margin:0 auto 0 auto;width:100%;\" src=\"https:\/\/s0tq60ke.modx.dev\/wp-content\/uploads\/2025\/09\/Screenshot_2024-10-17_234604.png\"><\/div>\n<\/div>\n<div>\n<p><span style=\"\">So, how can we use o1 for marketing? <\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"\">In many situations, it comes down to this:&#xA0;<\/span><span style=\"\">try it when other LLMs (Claude Sonnet, GPT-4o, etc.) are struggling and you&#x2019;re getting frustrated.&#xA0;<\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"\">From personal experiments and scouring Reddit for use cases, this includes situations like:<\/span><\/p>\n<\/div>\n<div>\n<ul>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Understanding massive data dumps<\/b><\/span><span style=\"\">: One great use of AI tools is dumping loads of text and querying it for data, themes, etc. For example, you could dump all of your existing blog content into ChatGPT and ask o1 to work through it more methodically, grouping themes and identifying inconsistencies, gaps, etc. I read someone on Reddit reported much better performance analyzing a 90-minute customer conversation with GPT-o1 than GPT-4o.<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>When you need more objectivity<\/b><\/span><span style=\"\">: Most LLMs have sycophant tendencies, meaning they sometimes try to &#x2018;echo&#x2019; your ideas back to you. For example, if you create a doc with lots of technical concepts and ask GPT-4o to fact-check it, there&#x2019;s a chance it&#x2019;ll avoid telling you that you&#x2019;re wrong. If you need to check something complex, use o1 and compare the results.&#xA0;<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>When brainstorming goes around in circles<\/b><\/span><span style=\"\">: Sometimes, AI feels like it&#x2019;s rushing to simply re-hash a previous response, swapping a few things about it, i.e., it&#x2019;s<\/span><span style=\"\"><i>&#xA0;just not thinking<\/i><\/span><span style=\"\">. o1 is great for thinking outside the box &#x2014; <\/span><span style=\"\">ideal for brainstorming social marketing strategies, product launches, content ideas, etc. <\/span><\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div>\n<p><span style=\"\">A couple more things. When using o1, keep in mind:<\/span><\/p>\n<\/div>\n<div>\n<ul>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\">It&#8217;s slower and more expensive than GPT-4o, so use it strategically.<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\">It can overthink simple queries, so save it for truly complex tasks.<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\">It lacks some features of GPT-4o, like internet browsing or image analysis.<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\">You have to encourage it to apply it&#x2019;s multi-step reasoning<\/span><\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div>\n<p><span style=\"\">Overall, it&#x2019;s definitely worth experimenting with o1 if you aren&#x2019;t already, especially if you&#x2019;re frustrated with AI&#x2019;s performance on some tasks.<\/span><\/p>\n<\/div>\n<\/div>\n<div id=\"writer-rag-tool-build-productionrea\">\n<h3 style=\"margin:0;\">Writer RAG tool: build production-ready RAG apps in minutes<\/h3>\n<\/div>\n<div style=\"padding-left:15px;padding-right:15px;\">\n<div style=\"padding-bottom:20px;padding-left:0px;padding-right:0px;padding-top:20px;\"><a href=\"https:\/\/writer.com\/engineering\/rag-tool\/?utm_source=beehiiv&amp;utm_medium=newsletter&amp;utm_campaign=rag-tool_Y9T7SIWWZP_ai_marketing_school&amp;_bhiiv=opp_0e4fda29-a539-4ddc-9317-3891d40ae10a_3b00bf9b&amp;bhcl_id=f4ad97c1-6877-4465-aaef-b341f85a3de1_SUBSCRIBER_ID\" rel=\"nofollow noopener noreferrer\" style=\"text-decoration: none;\" target=\"_blank\"><img decoding=\"async\" alt=\"\" style=\"margin:0 auto 0 auto;width:100%;\" src=\"https:\/\/s0tq60ke.modx.dev\/wp-content\/uploads\/2025\/09\/2024-12_Writer_RAG_tool__build_production-ready_RAG_apps_in_minutes_-_16_9_Newsletter.png\"><\/a><\/div>\n<\/div>\n<div>\n<ul>\n<li style=\"\">\n<p style=\"text-align:left;\"><a class=\"link\" href=\"https:\/\/writer.com\/engineering\/rag-tool\/?utm_source=beehiiv&amp;utm_medium=newsletter&amp;utm_campaign=rag-tool_Y9T7SIWWZP_ai_marketing_school&amp;_bhiiv=opp_0e4fda29-a539-4ddc-9317-3891d40ae10a_3b00bf9b&amp;bhcl_id=f4ad97c1-6877-4465-aaef-b341f85a3de1_SUBSCRIBER_ID\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\">Writer RAG Tool<\/a>: build production-ready RAG apps in minutes with simple API calls. <\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"> Knowledge Graph integration for intelligent data retrieval and AI-powered interactions. <\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"> Streamlined full-stack platform eliminates complex setups for scalable, accurate AI workflows. <\/p>\n<\/li>\n<\/ul>\n<\/div>\n<div>\n<p><a class=\"link\" href=\"https:\/\/writer.com\/engineering\/rag-tool\/?utm_source=beehiiv&amp;utm_medium=newsletter&amp;utm_campaign=rag-tool_Y9T7SIWWZP_ai_marketing_school&amp;_bhiiv=opp_0e4fda29-a539-4ddc-9317-3891d40ae10a_3b00bf9b&amp;bhcl_id=f4ad97c1-6877-4465-aaef-b341f85a3de1_SUBSCRIBER_ID\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\">Learn more about our production ready RAG tooling here.<\/a><\/p>\n<\/div>\n<div class=\"wp-block-group\">\n<div>\n<h4 style=\"margin: 0\"><span style=\"\">CONSULTANT&#x2019;S CORNER<\/span><\/h4>\n<\/div>\n<div>\n<h3 style=\"margin:0;\"><span style=\"\"><b>Products that mention &#x201C;AI&#x201D; in the description face marketing challenges<\/b><\/span><\/h3>\n<\/div>\n<div>\n<p><span style=\"\">An intriguing <\/span><span style=\"\"><a class=\"link\" href=\"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/19368623.2024.2368040?utm_source=aimarketingschool.beehiiv.com&amp;utm_medium=referral&amp;utm_campaign=agencies-weigh-in-on-ai-marketing\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\">study<\/a><\/span><span style=\"\"> in the Journal of Hospitality Marketing &amp; Management uncovered a surprising trend we need to be aware of: simply mentioning &#8220;artificial intelligence&#8221; in product descriptions can decrease consumer trust and purchase intent.<\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"\">The researchers conducted six experiments using a mix of fictitious brands and product descriptions. They manipulated AI terminology while keeping other features consistent. <\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"\">Here&#x2019;s the lowdown:<\/span><\/p>\n<\/div>\n<div>\n<ol start=\"1\" style=\"color:var(--wt-text-on-background-color) !important;font-family:'Roboto',-apple-system,BlinkMacSystemFont,Tahoma,sans-serif;font-size:16px;line-height:24px;list-style-type:decimal;padding:0;\">\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Negative impact<\/b><\/span><span style=\"\">: Including &#8220;AI&#8221; or &#8220;Artificial Intelligence&#8221; in product descriptions led to lower purchase intentions across multiple experiments.<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Emotional trust<\/b><\/span><span style=\"\">: The effect is mediated by emotional trust. Consumers feel less secure about relying on products explicitly labeled as AI-powered.<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Risk perception<\/b><\/span><span style=\"\">: The negative effect is amplified for high-risk products (e.g., cars, medical diagnostics) compared to low-risk items (e.g., vacuum cleaners).<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Consistent results<\/b><\/span><span style=\"\">: The effect held across various product categories, from TVs to customer service interactions.<\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n<div style=\"padding-left:15px;padding-right:15px;\">\n<div style=\"padding-bottom:20px;padding-left:0px;padding-right:0px;padding-top:20px;\"><img decoding=\"async\" alt=\"\" style=\"margin:0 auto 0 auto;width:100%;\" src=\"https:\/\/s0tq60ke.modx.dev\/wp-content\/uploads\/2025\/09\/Screenshot_2024-10-17_231853.png\"><\/p>\n<div style=\"margin:0 auto 0 auto;padding-left:0px;padding-right:0px;padding-top:4px;text-align:center;width:100%;\"><small style=\"color:#000000;color:var(--wt-text-on-background-color) !important;font-family:'Helvetica',Arial,sans-serif;font-size:12px;font-style:italic;text-decoration-color:#000000;text-decoration:none;\"><\/small><\/p>\n<p><span style=\"\">Graph showing the impact of including the term &#8216;Artificial Intelligence&#8217; in product descriptions on consumer purchase intentions. Purchase intentions are higher when the AI term is excluded, with a noticeable decline for both low-risk and high-risk products when the term is included. High-risk products see the largest drop in consumer interest. (Drawn in ChatGPT!)<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<div>\n<p><span style=\"\">It doesn&#x2019;t help that companies are plying people with AI products lately, and some AI-driven campaigns are receiving serious backlash. <\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"\">Most notably of late, Google had to pull its &#8220;Dear Sydney&#8221; Olympic ad after criticism of promoting AI-written fan letters. Apple and Toys &#8220;R&#8221; Us also faced pushback for pushing AI over human creativity.<\/span><\/p>\n<\/div>\n<div class=\"p-4\">\n<div class=\"mx-auto\" id=\"784670bd-c5bb-4180-b0d3-3db6afd62ea3\" style=\"max-width: 520px;\">\n<div class=\"relative\" style=\"width: 100%; height: 0; padding-bottom: 56.25%\"><iframe loading=\"lazy\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen class=\"absolute\" frameborder=\"0\" height=\"100%\" src=\"https:\/\/youtube.com\/embed\/kj-4cE4vGfM\" style=\"top: 0; left: 0;\" width=\"100%\"><\/iframe><\/div>\n<\/div>\n<\/div>\n<div>\n<p><span style=\"\">What this all means for marketers:<\/span><\/p>\n<\/div>\n<div>\n<ol start=\"1\" style=\"color:var(--wt-text-on-background-color) !important;font-family:'Roboto',-apple-system,BlinkMacSystemFont,Tahoma,sans-serif;font-size:16px;line-height:24px;list-style-type:decimal;padding:0;\">\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Reconsider explicit AI labeling<\/b><\/span><span style=\"\">: The term &#8220;AI&#8221; might be trendy, but it could be hurting your sales if poorly placed or overused. <\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Focus on benefits<\/b><\/span><span style=\"\">: Emphasize product features and advantages rather than the underlying technology.<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Build trust first:<\/b><\/span><span style=\"\"> For high-risk products, prioritize establishing emotional trust before highlighting AI capabilities.<\/span><\/p>\n<\/li>\n<li style=\"\">\n<p style=\"text-align:left;\"><span style=\"\"><b>Context matters<\/b><\/span><span style=\"\">: The impact of AI terminology may vary based on your product category and target audience. Test messaging carefully. <\/span><\/p>\n<\/li>\n<\/ol>\n<\/div>\n<div>\n<p><span style=\"\">The takeaway is a familiar one: while AI can be a powerful tool, how we use it and communicate about it matters. <\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"wp-block-group\">\n<div>\n<p><span style=\"\">Hope you enjoyed this week&#x2019;s issue. <\/span><span style=\"\"><a class=\"link\" href=\"https:\/\/s0tq60ke.modx.dev\/p\/voice-mode-activated\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" style=\"-webkit-text-decoration:underline #2C81E5;color:#2C81E5;text-decoration:underline #2C81E5;word-break:break-word;;\">If you missed it last week, you can read it here.<\/a><\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"\">Until next time. Happy marketing.<\/span><\/p>\n<\/div>\n<div>\n<p><span style=\"\">&#x2014;The AI Marketer<\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"wp-block-group\">\n<table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" role=\"presentation\" style=\"border-collapse:collapse;\" width=\"100%\">\n<tr>\n<td align=\"left\" style=\"padding:15px 15px 18px;\">\n<h3 style=\"color:var(--wt-text-on-background-color);font-family:'Roboto',-apple-system,BlinkMacSystemFont,Tahoma,sans-serif;font-size:20px;font-weight:Bold;line-height:30px;margin:0;text-align:left;\">What did you think of this week&#8217;s email<\/h3>\n<\/td>\n<\/tr>\n<tr>\n<td align=\"left\" style=\"font-size:.75rem;line-height:1rem;opacity:.75;padding:0px 15px 15px;text-align:left;\">\n<div style=\"padding-bottom:12px;padding-left:22px;padding-right:12px;padding-top:12px;\">\n<ul style=\"color:var(--wt-text-on-background-color);font-family:'Roboto',-apple-system,BlinkMacSystemFont,Tahoma,sans-serif;font-size:16px;line-height:24px;list-style-type:none;margin-left:25px;margin:0;padding:0;\">\n<li style=\"color:var(--wt-text-on-background-color);text-decoration-color:#2C81E5;text-decoration:underline;\"><a data-skip-tracking=\"true\" rel=\"noopener noreferrer nofollow\" style=\"color:inherit;\" target=\"_blank\" href=\"https:\/\/s0tq60ke.modx.dev\/login\"> Loved it &#x1F525;&#x1F525;&#x1F525;&#x1F525;&#x1F525; <\/a><\/li>\n<li style=\"color:var(--wt-text-on-background-color);text-decoration-color:#2C81E5;text-decoration:underline;\"><a data-skip-tracking=\"true\" rel=\"noopener noreferrer nofollow\" style=\"color:inherit;\" target=\"_blank\" href=\"https:\/\/s0tq60ke.modx.dev\/login\"> Meh &#x1F525;&#x1F525;&#x1F525; <\/a><\/li>\n<li style=\"color:var(--wt-text-on-background-color);text-decoration-color:#2C81E5;text-decoration:underline;\"><a data-skip-tracking=\"true\" rel=\"noopener noreferrer nofollow\" style=\"color:inherit;\" target=\"_blank\" href=\"https:\/\/s0tq60ke.modx.dev\/login\"> Hated it &#x1F4A7; <\/a><\/li>\n<\/ul>\n<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td align=\"left\" style=\"font-size:.75rem;line-height:1rem;opacity:.75;padding:0px 15px 15px;text-align:left;\">\n<p style=\"color:inherit;\" class=\"text-wt-text-on-background\"><span><a data-skip-tracking=\"true\" href=\"https:\/\/s0tq60ke.modx.dev\/login\"><span style=\"text-decoration: underline;\">Login<\/span><\/a><\/span> or <span><a data-skip-tracking=\"true\" href=\"https:\/\/s0tq60ke.modx.dev\/subscribe\"><span style=\"text-decoration: underline;\">Subscribe<\/span><\/a><\/span> to participate in polls. <\/p>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In partnership with Hello marketers. Welcome to AI Marketing School, where we dish out the latest and greatest in AI-powered marketing. In this week&#x2019;s issue: AI Marketing Update: Agencies give away their AI workflows The Stack: GPT-o1 &#8211; what is it good for? Consultant&#x2019;s Corner: The perils of marketing AI products Onwards! AI MARKETING UPDATE [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":717,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[27],"tags":[],"ppma_author":[26],"class_list":["post-225","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-newsletter-archive","author-samjeans"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Agencies weigh in on AI marketing | AI for Marketers Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/artificialintelligencesummit.com\/blog\/p\/agencies-weigh-in-on-ai-marketing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Agencies weigh in on AI marketing | AI for Marketers Blog\" \/>\n<meta property=\"og:description\" content=\"In partnership with Hello marketers. Welcome to AI Marketing School, where we dish out the latest and greatest in AI-powered marketing. In this week&#x2019;s issue: AI Marketing Update: Agencies give away their AI workflows The Stack: GPT-o1 &#8211; what is it good for? Consultant&#x2019;s Corner: The perils of marketing AI products Onwards! 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My work explores how AI is changing the way brands create content, reach audiences, and compete for visibility across both traditional search and AI-driven platforms. I\u2019ve also helped develop AI-led ranking techniques used by organizations including Apple, Waymo, and Forrester. My broader writing and marketing experience spans SaaS, enterprise technology, machine learning, and Web3, with published work for organizations including Gartner, Panasonic, Epicor, and The Independent. 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In this week&#x2019;s issue: AI Marketing Update: Agencies give away their AI workflows The Stack: GPT-o1 &#8211; what is it good for? Consultant&#x2019;s Corner: The perils of marketing AI products Onwards! 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