Richard Demato

Global Head of Strategy & Operations, AI Lab
Google

Richard has spent his entire 25 year career leading innovation & transformation across industries and functions, with a focus the past 10 years on Marketing Technology and AI.

Most recently, Richard helped launch and is now the Global Head of Strategy & Operations for the AI Lab, an AI solutions incubator that is building & piloting new tools and ways of working to accelerate the AI-driven transformation of Google Marketing.

Previously, he was Head of User Intelligence & Engagement in Google's Marketing Technology & Engineering organization, leading the team architecting a central MarTech stack for all of Google Marketing. He was also a Global Transformation Lead in Google Cloud's Customer Value & Transformation Advisory org, helping Google Cloud’s largest customers ($500M-$1B+ partnerships) apply 10x thinking to reimagine what's possible for their customers, their organization, and the world.

Before Google, he was West Coast GM & Head of Transformation at Simon Data, a Series C, SaaS Customer Data Platform (CDP) and Gartner Cool Vendor. To help customers accelerate complex transformation initiatives, he also conceived, launched, and managed an invite-only CxO community roundtable series, co-hosted by Google’s Global VP of Marketing.

Before that, he was a CxO & co-founder of multiple agencies and consultancies where he secured, designed, and led complex marketing, strategy, innovation, digital transformation, culture, and change management engagements for Global 500s, top brands, and high-growth startups.

He is also a keynote speaker & moderator at industry conferences and client executive summits, with his work and insights featured in Fast Company, Forbes, MarTech Today, and GOOD Magazine. In 2014, he was named one of GOOD Magazine’s "GOOD 100", highlighting 100 “global citizens and creative changemakers who are moving the world forward.”

Richard Demato’s Session

8:05 a.m.–8:50 a.m. PT — Wednesday, May 13, 2026

Keynote Panel: The AI Decisions Reshaping Modern Marketing—and the Leaders Making Them

AI transformation in marketing isn't failing because of a lack of tools. It's stalling because of a lack of clarity. In this keynote panel, senior marketing leaders from Google, ASAPP, and Zapier unpack why so many teams are stuck in "pilot purgatory": rushing to adopt AI without first defining what success actually looks like, or redesigning the workflows that AI needs to run on. From Sarah Hanley's framing of AI adoption as a visibility problem, to Richard D'Amato's emphasis on rigorous workflow mapping before any agent gets deployed, to Dan Slagen's three-phase evolution of AI capability and the widening adoption gap it's created, this conversation gets specific about what it actually takes to move from experimentation to transformation.

The panel goes beyond strategy to tackle the harder organizational questions: which work should AI own entirely vs. what must stay human, how to build production-grade AI marketing systems that hold up in the real world, and how to sustain change management momentum when early enthusiasm fades. Moderated by Adam Constantine, these leaders also share candid predictions about which of today's most confident AI marketing assumptions will look obviously wrong just 18 months from now.

Key Takeaways

  • Understand why the gap between AI adoption and real business impact keeps widening, and what's actually driving it
  • Identify the foundational work most teams skip before deploying AI, and why it causes transformation efforts to break down
  • Discover how leading marketing organizations are deciding what to hand off to AI and what to deliberately keep human
  • Learn what production-grade AI marketing systems actually look like in practice, and the common mistakes teams make building toward them
  • Explore how to sustain organizational momentum for AI transformation once the early excitement wears off
  • Hear which widely-held AI marketing assumptions these leaders expect to be proven wrong in the next 18 months
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