Luke F. Walton

Founder & CEO, Surmado | Senior Marketing Manager
Amazon

Luke F. Walton is an AI builder and marketing operator, founder and CEO of Surmado, and currently a Senior Marketing Manager and AI Bar Raiser at Amazon. At Amazon, he oversees seller-facing paid social media across 23 regions worldwide and manages eight-figure media budgets supporting programs that deliver more than 1 billion annual impressions. He received Amazon’s 2025 “Bias for Action” Award and won AWS’s Bedrock Data Chunking Challenge, outperforming more than 100 engineers in retrieval-augmented generation design.

His career traces a consistent pattern: working at the edge of emerging technology and figuring out how to make it useful in the real world. At Google, he worked on the early commercialization of Google Glass for enterprise customers and developers. During his MBA, in partnership with U.S. Indo-Pacific Command and Qualcomm, he developed wearable technology for field medics. At NAMM, he led marketing through the post-pandemic return of The NAMM Show, helping welcome more than 100,000 attendees and deliver $8 million in critical revenue recovery.

Today, Walton works across both large-scale enterprise marketing and early-stage AI product development. At Surmado, he builds production AI systems that perform real customer-facing work, including Surmado Sites, an agentic platform that allows small businesses to operate and continuously update their websites through natural language. His work focuses on how models, deterministic software, tools, permissions, evaluations, and human oversight fit together when AI moves from assisting work to actually executing it.

Walton also publishes independent research on AI ethics, responsibility, and answerability, including The Captured Oracle: Authorship and Agency in the Ethics of Answer-Engine Optimization, currently under revise-and-resubmit at AI and Ethics, and Answer Engine, an open-source reference implementation for citation-grounded answerability. He also teaches practical generative AI, agentic workflows, and responsible AI implementation.

A lifelong musician and producer who records as Scoobert Doobert, Walton has hundreds of millions of streams and releases on Sub Pop, Sony Japan, Armada Music, Indiemono, and Beformer. He lives in San Diego and spends as much time as he can in Japan.

 

Luke F. Walton’s Session

10:30 a.m.–11:15 a.m. PT — Thursday, November 13, 2025

Panel: The AI Playbook for Social Media Teams

As social media continues to evolve at breakneck speed, AI is rapidly shifting from novelty to necessity. In this panel, leading brand strategists and social media innovators will share how they’re integrating AI into every layer of their social workflows — from content creation and campaign planning to insights and community engagement. Whether you’re just beginning to experiment or looking to scale your AI use, this session will help you understand the opportunities, challenges, and practical applications shaping the future of social media.

Moderator Mike Allton, alongside social leaders from Boston Scientific, Henry Schein One, and Amazon, will discuss real-world case studies, the balance between automation and authenticity, and how AI can supercharge creativity while still keeping human connection at the core of your strategy.

Key takeaways:

  • Explore the latest and emerging use cases of AI in social media — from content generation and editing to listening, insights, and campaign optimization.
  • Learn how top brands are using AI tools to brainstorm, repurpose content, and plan for cultural and industry moments with agility.
  • Understand the limits and risks of generative AI in social — and how to keep messaging authentic and on-brand.
  • Discover how to analyze workflows to decide when automation helps — and when it’s better to stay human-led.
  • Adapt to the new reality of social teams as data-driven strategists and creative technologists, not just content publishers.
  • Equip yourself with practical steps to integrate AI into your daily processes and long-term social strategy.
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