Courtney MacConnell

Head of Shopping
Google

Courtney MacConnell has 20+ years of digital marketing experience.  She is currently Head of Shopping, where she oversees a team of Shopping Sales Specialists that support large retailers.  Prior she was responsible for the go-to market strategy for Google Shopping ads across the Americas.  She's been at Google for 15+ years partnering with retailers in various sales and sales management capacities.  Before Google, she worked for a division of Time, Inc. in sales development and for several advertising agencies in the Boston area. She is a graduate of Trinity College and currently resides in New Hampshire with her husband Mike and two boys. 

Courtney MacConnell’s Session

8:00 a.m.–8:45 a.m. PT — Thursday, November 13, 2025

Opening Keynote Panel: Behind the Curtain: How High-Performance Marketing Teams Are Leading with AI

Artificial intelligence has officially moved from buzzword to business driver—and marketing leaders are under pressure to turn potential into performance. In this session, senior executives from Google, Prudential, and Swanson Health share how their teams are operationalizing AI to unlock efficiency, creativity, and competitive advantage. From scaling pilot projects to redefining team roles and workflows, they’ll reveal what it takes to build a culture of innovation where humans and intelligent agents collaborate to deliver measurable impact.

Key Takeaways:

  • Where top marketing teams really are on the AI adoption curve—and what’s driving acceleration
  • Proven strategies to move from experimentation to enterprise-wide implementation
  • How “high-performance” teams are evolving roles, skills, and collaboration models for the AI era
  • Ways to balance automation and data-driven personalization with authentic, human storytelling
  • Cultural shifts and change management tactics that sustain momentum and encourage experimentation
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